Emergency Maintenance

Emergency repairs are works needed to repair any of the following—

• a burst water service or a serious water service leak;
• a blocked or broken lavatory system;
• a serious roof leak;
• a gas leak;
• a dangerous electrical fault;
• flooding or serious flood damage;
• serious storm, fire or impact damage;
• a failure or breakdown of the gas, electricity or water supply to premises;
• a failure or breakdown of an essential service or appliance on premises for hot water, cooking or heating;
• a fault or damage that makes premises unsafe or insecure;
• a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant of premises;
• a serious fault in a staircase, lift or other common area of premises that unduly inconveniences a tenant in gaining access to, or using, the premises.